Customer Communication Management (CCM) allows companies to create digital documents promptly and share them with the customers on-demand or periodically. There are many types of documents that a business may have to create and send to diverse customers. This can include monthly/renewal/digital wallet statements; invoice PDFs, movie tickets, and more. Sinch CCM API makes it easy for companies to create the document template and generate digital documents without any kind of additional development effort. Sinch is trusted by some of the leading brands of the world, like PayPal, VISA, Google, Tinder, and more.
Customers of a business can be anywhere. They might be at home buying products from the business app, at work meeting deadlines, or just enjoying a vacation at a hill station. However, no matter where they are or what they are doing, most customers today want to receive and carry crucial personal information with them. Customer Communication Management allows companies to create digital documents promptly and send them to the customers’ on-demand or periodically. These digital documents are visually appealing and easy to understand. Moreover, they are much simpler to send to the customers than physical papers. Sinch is a powerful CCM application, and with its assistance one can deliver PDFs via popular channels like WhatsApp, SMS, and email.
Customer Communication Management solution from Sinch India allows enterprise users to feed the data in raw format and generate statements or other important communication digitally within just a moments, based on the predefined template and the mapping logic. The raw format can be CSV, TXT, JSON, and more. Sinch CCM solution features a number of capabilities, and is one of the safest tools to create and deliver vital information to the customers. In India, Sinch is trusted by over 75% of BFSI players. This includes Axis Bank, Muthoot Finance, HDFC, Bank of Baroda, ICICI Bank, and more. Sinch has quite a robust CCM API for Business that generates quick PDFs with pre-defined templates, multiple file format support, and customizable fields.
To contact Sinch, people can always call +91 120 6139000.
