Press Release
Consumer Awareness Programmes Launched to Promote Transparency and Address Myths
Imphal, Manipur | December 23, 2025
The Manipur State Power Distribution Company Limited (MSPDCL) has successfully introduced Smart Electricity Meters in Imphal, marking a significant milestone in modernization of the state’s power distribution system. This initiative represents a forward-looking step toward improving billing accuracy, enhancing operational efficiency, and empowering electricity consumers through technology.
The smart meter rollout is being implemented by the authorized agency, Sangai Smart Metering Pvt. Ltd., using advanced Polaris Smart Meters. The project aligns with national power sector reforms and MSPDCL’s commitment to building a transparent, reliable, and consumer-centric electricity ecosystem in Manipur.
Clarifying Misconceptions with Facts
Some Myths to be debunked:
- Smart Meters Increase Electricity Bills.
- Smart Meters Are Unsafe.
- Smart Meters Invade Personal Privacy.
- Smart Meters Can Be Easily Hacked.
- Smart Meters Cause Health Problems Due to Radiation.
- Smart meters are more accurate than Analog meters.
One of the main objectives is to address widespread myths surrounding smart meters. Residents are being informed that:
- Smart meters are tested and certified as per national standards.
- They do not increase electricity tariffs.
- Billing is based strictly on actual consumption.
- The meters are tamper-proof and secure.
Key Benefits
- Smart meters don’t run fast or inflate bills
- Install smart meters today and get 1% Rebate on electricity rates
- With smart meters, you get accurate bills without manual meter readings
- Smart meters are secure, tamper-proof, and ensure transparent billing
- Smart meters help you track your daily energy consumption through your mobile app
- With smart meters, you pay for what you use and save on your electricity bills
- Smart meters allow you to set your own spending limit and stay within budget
- Easily recharge your smart meter from anywhere, anytime, using your mobile app
- Smart meters help MSPDCL improve power reliability for your home/business
Empowering Consumers Through Technology
One of the major benefits highlighted during the awareness programmes is the ability for consumers to track their electricity usage in real time through mobile applications such as the URJA SEVA SANGAI App / MSPDCL Smart Meter App. These apps allow users to monitor daily consumption, receive alerts, and manage their electricity expenses more effectively.
In addition, smart meters enable easy digital recharges using payment platforms like Paytm, PhonePe, and Google Pay.
Overall Objective of the Smart Meter Initiative
The Overall objective of the Polaris smart meter initiative is to promote transparent and accurate billing, encourage responsible energy consumption, and establish a smart, consumer-friendly power system in Manipur. By integrating advanced technology with focused consumer education, MSPDCL aims to create a power ecosystem that benefits both the utility and its consumers.
The initiative strongly supports the vision:
“Smart Meters. Smart Consumers. Smart Future.”
